上海
應屆畢業生
學歷不限
2026-03-29 09:53:14
6226人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
Primary Purpose of Role
? Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
? Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
? Process automation, optimization, continuous improvement with China team and international team.
? Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
? Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
? Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
? Process governance and compliance full fill.
Major Accountabilities
？ Operational accountabilities
? Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
? Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
? Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
? Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
? Process automation, optimization, continuous improvement with China team and international team.
? Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
? Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
? Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
? Process governance and compliance full fill.
Major Accountabilities
？ Operational accountabilities
? Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
? Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
注：聯系我時，請說是在江蘇人才網上看到的。
工作地點
地址：上海長寧區通協路388號中海油大廈
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詳細位置，可以參考上方地址信息
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
