5年以上
本科
2026-03-23 18:03:13
906人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
JOB POSTING
Provide reliable- technical assistance to internal and external customers. You will provide professional coverage of Technical Support. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will address systemic coordination issues.
Key Responsibilities
61 Deliver excellent remote technical support specialized in “Respective” offerings.
61 Proactively manage and respond to customer questions, issues, and input accurately and within agreed Service Level Agreement.
61 Respond to customer inquiries by diagnosing the issue and providing the most appropriate technical solution.
61 Provide local affiliates with periodic updates, so that they can interface effectively with the customer using current information.
61 Maintain strong case documentation that will help to create knowledge article after issues resolution.
61 Maintain internal Lab hardware and software used to provide customer support infrastructure
61 Verification and Validation of Hardware
Provide reliable- technical assistance to internal and external customers. You will provide professional coverage of Technical Support. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will address systemic coordination issues.
Key Responsibilities
61 Deliver excellent remote technical support specialized in “Respective” offerings.
61 Proactively manage and respond to customer questions, issues, and input accurately and within agreed Service Level Agreement.
61 Respond to customer inquiries by diagnosing the issue and providing the most appropriate technical solution.
61 Provide local affiliates with periodic updates, so that they can interface effectively with the customer using current information.
61 Maintain strong case documentation that will help to create knowledge article after issues resolution.
61 Maintain internal Lab hardware and software used to provide customer support infrastructure
61 Verification and Validation of Hardware
注：聯系我時，請說是在江蘇人才網上看到的。
工作地點
地址：天津東麗區Honeywell
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詳細位置，可以參考上方地址信息
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
職位發布者
Derr..HR
霍尼韋爾(中國)有限公司
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電子技術·半導體·集成電路
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1000人以上
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外商獨資·外企辦事處
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浦東新區張江高科技園區李冰路430號
