職位描述
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The Opportunity:
As an MDM Associate, you will play a crucial role in ensuring our technological architecture meets user requirements while maintaining day-to-day operations in line with established service levels and SOPs. Your work will be pivotal in ensuring smooth data flow across our global business processes, enabling Roche to stay at the forefront of healthcare innovation.
Service Delivery:
In this role, you’ll be responsible for performing a variety ofcruciall tasks, including but not limited to:
● Conducting system analysis, issue resolution, and inquiry handling
● Ensuring process compliance across all relevant activities
● Handling incoming incidents, supporting Roche affiliates
● Utilizing our ticketing system for managing incoming requests and issues
● Working within agreed SLA thresholds for incident resolution and requests
● Acting as the *** point of contact for business users in the maintenance of Supplier, Customer, Employee, and Intercompany Master Data
Documentation Handling and Reporting:
● Maintaining process documentation, training materials, and an extensive knowledge base
● Ensuring all documentation remains up to date, clear, and accessible for continuous learning and operational efficiency
Cross-Functional Collaboration:
● Proactively seeking opportunities to enhance collaboration between teams and functions across various regions and departments
● Training
As an MDM Associate, you will play a crucial role in ensuring our technological architecture meets user requirements while maintaining day-to-day operations in line with established service levels and SOPs. Your work will be pivotal in ensuring smooth data flow across our global business processes, enabling Roche to stay at the forefront of healthcare innovation.
Service Delivery:
In this role, you’ll be responsible for performing a variety ofcruciall tasks, including but not limited to:
● Conducting system analysis, issue resolution, and inquiry handling
● Ensuring process compliance across all relevant activities
● Handling incoming incidents, supporting Roche affiliates
● Utilizing our ticketing system for managing incoming requests and issues
● Working within agreed SLA thresholds for incident resolution and requests
● Acting as the *** point of contact for business users in the maintenance of Supplier, Customer, Employee, and Intercompany Master Data
Documentation Handling and Reporting:
● Maintaining process documentation, training materials, and an extensive knowledge base
● Ensuring all documentation remains up to date, clear, and accessible for continuous learning and operational efficiency
Cross-Functional Collaboration:
● Proactively seeking opportunities to enhance collaboration between teams and functions across various regions and departments
● Training
工作地點
地址:上海浦東新區上海市浦東新區龍東大道1100
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詳細位置,可以參考上方地址信息
求職提示:用人單位發布虛假招聘信息,或以任何名義向求職者收取財物(如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等),均涉嫌違法,請求職者務必提高警惕。
職位發布者
唐靜如HR
上海羅氏制藥有限公司
-
制藥·生物工程
-
1000人以上
-
中外合資(合資·合作)
-
浦東新區龍東大道1100號
1年以上
本科
最近更新
248人關注
注:聯系我時,請說是在江蘇人才網上看到的。
